Questions,
answered.
Everything you might want to know before we begin your family's film. Still curious? We'd love to talk.

Simply upload your photos, videos, and other files to a cloud storage service like Google Drive, Dropbox, OneDrive, or iCloud, then share the folder link with us. That's all you need to do.
No. Every film is crafted by a human editor and storyteller. AI cannot feel what your family felt — and that feeling is the whole point. The warmth you see is genuinely human.
A Memory Film typically takes 2–3 weeks, We'll give you a clear timeline before we begin.
Yes — restoration is included in every package. We revive faded, torn, creased and water-damaged photos, and can gently colourise black-and-white images where it suits the story.
Always. Your memories are encrypted, confidential and never shared or used without your explicit permission. They remain entirely yours.
Up to 3 revisions are included. Simply share your feedback after the first cut, and we'll make the requested changes to bring your vision to life.
Once your film is complete, we'll upload it to secure cloud storage and share a private download link with you. You can download and keep the video whenever you like.
Still have a question on your mind?
Talk to us
Your story is waiting.